I called in about 2 phones needing to be replaced over six months ago. Once it was all sorted out after over 30 days with no phone the wrong phone was shipped. Like cable providers, wireless networks will typically want you to have your account or device information ready before being connected to a live representative. For $7.00 per month you are covered if your phone is lost, stolen, accidentally damaged even with liquid, or has an out-of-warranty mechanical or electrical breakdown. So now it's too late to get them replaced. DoNotPay Is Your Shortcut Through Bureaucracy, We take over all the hard work! Mr. Fisher joined Phoenix from Interactive Systems Corporation, a UNIX software company that was purchased by the Eastman Kodak Company in 1988. He previously led the Australian business as the Managing Director and later as the Regional Managing Director of Oceania. I consider this negligence to the consumer. Wireless Network Customer Support Numbers. The Company provides full coverage services for lost, stolen, and accidentally damaged mobile devices. 2022 Likewize Corp. Likewize is a registered trademark of Likewize Corp. All rights reserved. Mr. Fisher earned an MBA from Columbia University, New York, and a Bachelor of Commerce from the University of Witwatersrand in South Africa, http://www.softbank.jp/en/corp/about/officer/fisher/. How Long Does an Insurance Company Have To Settle a Claim? How To Initiate Your Boost Mobile Insurance Claim. The reconditioned phone might come with some non-original parts and cosmetic flaws. DoNotPay also speeds up the process of filing insurance claims, claiming warranties, reducing property tax, and drafting various legal docs. We can take measures to protect your active account balance as soon as you call in, and get you up and running again. of a family of disruptive companies at Softbank Group. Login App Version: 11.2.48585 Brightstar Device Protection, LLC offers insurance services. Do you think that your customers tech problems should be quickly and expertly resolved? They offer protection plans & process claims with several phone carriers. This past week, they went into my account and sent a "courtesy phone" . I would give them less than 1 star if possible. . DALLAS, TX, August 18, 2021 Brightstar has today announced a comprehensive rebrand of its company, designed to showcase the transformation from its origin as a mobile phone distributor to the complete tech protection and support provider it has become. [email protected]mabs-brightstarcare-com.com. mabs-brightstarcare-com.com. Brightstar Device Protect Reviews - 65 Reviews of - Sitejabber We know devices get lost, stolen, damaged, or just stop working. If the phone was lost, stolen, or damaged while on an ineligible plan, a claim will be denied. They purposely make it diffcult to process for a reason. The phone locked out and brightstar did not have adequate inventory to replace the phone. It's easy and convenient. Phone Insurance: Phone Insurance is a replacement service provided to customers of Boost Mobile. One would think that considering brightstar hired ups that brightstar could initiate an investigation but no broghtstar takes no accountability for anything they lied to be numerous times and then said "it's your problem" these guys are idiots it's been 4 months amd I still don't have my device.. Gain trust and grow your business with customer reviews. Boost also offers an insurance plan called "Boost Shield" through the "Zurich American Insurance Company" that can help protect your phone against damages that occur.
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