You reassure customers when delivering product diagnoses and potential solutions. Every day I would interact with people; young and old, rich and poor, and from all walks of life with different needs, wants, and budgets. Apple Employee Reviews for Apple Specialist - Indeed . At other times, you refer customers to support team members who get them up and running again. Each exam costs $149, with vouchers available from the Mac Admins Foundation for applicants in financial need. She confided in me that she had lost her son in a car accident and on this device was her final communication from her son, a voicemail with his closing words being "I love you Mom." MacRumors attracts a broad audience of both consumers and professionals interested in the latest technologies and products. Come to us in your pursuit of success. This cookie is set by the Google. Records the default button state of the corresponding category & the status of CCPA. The next 10 days were essentially "Apple boot camp." Users can demonstrate their competency with two new exams and earn certification from Apple. (iOS 16.4 Beta 2), New iPhone 15 Leaks & Rumors (New Design, Colors, Features & More), AirPods, HomePod, and Apple Music in 2023 ft. @DavidLewisTech, Privacy / DMCA contact / Affiliate and FTC Disclosure. When youre authorized or certified in your area of business or expertise, you also represent Apple. Technical Specialist Salary in India | PayScale Weirdest thing that happened on the job: Apple is an exciting place, and weird stuff happened every day, as can be expected in retail. When Jeronimo first interviewed with us, he realized that personality was even more important for this role than a tech-heavy resume. Apple is a drug-free workplace. tock pay options (up to 10% of your income quarterly at 15% of market value) and d. iscounts, such as 25% off a product once a year, 15% off products for friends and family on three products a year, and an unlimited 10% in-store discount on anything, any time. Average Apple Technical Specialist hourly pay in the United States is approximately $17.06, which is 30% below the national average. After diagnosing the device, technical specialists explain the repair options that meet the customer's needs and offer advice on the best course of action. Coolest thing that ever happened on the job: The coolest thing was also the most touching thing I experience while working there. Apple training delivers everything you need to learn about the technologyonline and on your time. Youll be our customers human connection to Apple: empathetic, friendly, and real this is more about restoring relationships than repairing technology. We played ice-breaker games and learned everything Apple history, achievements, programs, the the company's mission statement, benefits and stock options. For more details and to apply, visit, Apple Professional Training courses are available now at. We deliver a full range of Apple courses, including support and repair training for Apple devices. Technical Specialist Job in Columbus, OH at Apple Youre supporting people. Apple Employee Reviews for Technical Specialist - Indeed Apple's most powerful Mac will finally shift to Apple silicon.
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